Become a best-run business by connecting people, business networks, the Internet of Things, and Big Data with our real-time enterprise resource management suite for digital business that can be deployed in the cloud or on premise.
SAP IS-U (Industry Solution-Utilities)
SAP IS-U is SAP’s industry specific solution for Utilities companies. It is a sales and information system that supports waste disposal and utilities companies.
SAP IS-U supports business functions such as meter reading, meter data management, scheduling, billing, accounting, customer service and integration with customer relationship management. This component can manage and bill customers who receive services, purchase goods, or pay fees and taxes. SAP IS-U helps electricity, gas and water utilities of all sizes in regulated, transition or deregulated markets. It offers business process management to help utility companies gain visibility for better decision making and responsiveness to market demands.
SAP IS-U is an integrated component of SAP management software and uses the functions of the standars components SAP FI, CO, AM, SD, PM/SM and MM.
Are you interested in learning more about our projects in the Public Services industry? Schedule a meeting with our specialists.

Due to our experience with 8 companies in the public services industry, we received recognition from SAP as specialists in the Utilities industry, being the only SAP partner in Argentina with this distinction.
“Process Technologies demonstrated great capacity and predisposition to help solve any problem at any stage of the project.”
Oscar Sobrero – Ecogas Technology Manager
Bill to cash
Integrate and optimize billing, invoicing, and revenue management. Simplify bill-to-cash processes with fast, compliant revenue management and financial insight and control with an agile, extensible, and modular platform.
Support all activities related to billing and revenue management for energy, water, and services.
Improve billing and revenue management with real-time insight, automated processes, and an intuitive user experience.
Support all activities related to revenue management of energy, water, and services.
Reduce outstanding receivables by improving revenue management for energy, water, and services.
Monetize high-volume subscription and usage-based services in real time and share revenue with partners.
Meet the needs of the outcome-focused consumer with an agile billing solution designed to monetize any consumption model.
SAP S/4HANA
Become a best-run business by connecting people, business networks, the Internet of Things, and Big Data with our real-time enterprise resource management suite for digital business that can be deployed in the cloud or on premise.
Bill to cash of energy products and services in liberalized markets
Manage billing scenarios for energy products and utility services in liberalized markets with SAP S/4HANA.
Billing for DSO and meter operators
Meet a range of business needs for billing for DSO and meter operators with SAP S/4HANA.
Billing of energy, water, and services for regulated markets
Streamline utility invoice management with flexible energy and services billing for regulated markets.
Grid usage billing
Support grid usage billing and management that meets liberalized market requirements.
Prepayment for utilities
Avoid unpaid utilities bills for energy or water by switching end consumers from post payment to prepayment.
Mobile meter reading and on-site billing
Automate and mobilize meter reading and billing processes of electricity, gas, and water supply companies.
Section
Invoicing and receivables management for energy, water, and services
Consolidate charges into a single invoice for commodity and non-commodity products and services.
Receivables management and payment handling
Manage receivables, payments, and reporting of financial transactions with SAP S/4HANA Cloud.
Document presentment
Turn routine customer documents into powerful communication tools.
SAP Convergent Charging
Bring competitive subscription and metered services to market with flexible pricing management, define and apply the right prices to products and services, and adapt quickly to changing market conditions with transparent, agile processes.
SAP S/4HANA
Run a truly live business by connecting people, business networks, the Internet of Things, and Big Data with our real-time enterprise resource management suite for digital business that can be deployed in the cloud or on premise.
Subscription order management
Create new revenue streams with customer-centric subscription packages.
Usage and subscription billing
Automate billing and invoicing for subscription, one-time, and usage-based billing scenarios.
Subscription lifecycle management
Seamlessly manage customer subscriptions through their lifecycle, from activation through renewals, changes, and termination.
Convergent invoicing
Enhance accuracy and transparency with subscription and usage-based invoicing with SAP S/4HANA Cloud.
Receivables management and payment handling
Manage receivables, payments, and reporting of financial transactions with SAP S/4HANA Cloud.
14%
fewer days sales outstanding among organizations that bill customers electronically.
37%
reduced costs reported by companies that have a lower error rate in invoices sent out.
50%
reduction in operating expenses.
Links of interest
- ASUG report on the public services industry. See State of the Utilities report
- SAP roadmap public services industry solutions. See Roadmap
- Summary of the SAP Utility Week 2020 event. See more
- News about HANA 1.0 Support. See more
- News about SAP ECC Support. See more
- Process Analitycs Cloud for CFO’s. Know about the solution
News
- 2nd Anniversary of the SAP IS-U project with Ecogas. Read more
- Digital VAT Book for Public Services companies. See more
- Ecogas was present at the event SAPPHIRE Now 2019. See moreIn utilities, SAP continues to be a leader in customer information systems. View Gartner report